Shipping Policy

At kinaGlow, we are committed to ensuring your orders are shipped promptly and efficiently. Please read our shipping policy carefully.

1. Order Processing

  • Once your order is placed, it will be processed within 2-3 days. You will receive an order confirmation via email after your order is successfully placed.
  • Please note that due to our dropshipping model, some items may ship separately, and processing times may vary based on supplier availability.

2. Payment Information

  • We accept various payment methods, including credit/debit cards, PayPal, Apple pay etc.
  • All transactions are secure and encrypted.

3. Shipping

  • Orders will be shipped directly from our suppliers. Delivery times will vary depending on the supplier's location and your address.
  • Estimated shipping times are as follows:
    • Domestic Shipping: 2-5 days
    • International Shipping: 3-10 days
  • Shipping costs will be calculated at checkout based on the delivery method selected.

4. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number. You can track your order on our website or through the shipping carrier’s website.

5. Lost or Stolen Packages

  • We are not responsible for lost or stolen package once they have been marked as delivered by the shipping carrier.
  • If you believe your package has been lost or stolen, please contact the shipping carrier directly and file a claim.

6. Returns and Refunds

  • Due to the nature of dropshipping, we dont handle return except exception.].

7. Customer Support

  • If you have any questions about your order or our order policy, please reach out to our customer support team at  We are here to help!

Thank you for shopping with KinaGlow! We appreciate your support and look forward to serving you.